Mpomega takes the protection of your personal data seriously. This document transparently explains the types of information we collect, how it is used, who has access to it and your rights as a member under applicable Malaysian data protection law.
Our Privacy Commitment
Six layers of protection we implement to keep your personal information secure at all times.
All data transmitted between your device and MPOmega's servers is encrypted using industry-standard 256-bit SSL protocol. Your information cannot be read by unauthorised parties even if the data is intercepted.
Your personal data is stored on servers protected by multi-layered access controls. Only authorized personnel with a legitimate business need have access to members' personal records.
Mpomega operates in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. Our data collection and processing procedures adhere to all data protection principles established under Malaysian law.
Mpomega does not sell, rent or commercialise members' personal data to any third party for marketing or any other purpose without explicit consent from the member concerned.
The MPOmega App supports login via fingerprint or facial recognition (device-dependent) as an additional security layer alongside your password, ensuring only you can access your account.
The mpomega data storage and processing infrastructure undergoes periodic security audits by independent parties to identify and address any vulnerabilities before they can be exploited.
This Privacy Policy ("Policy") describes how MPOmega ("Company", "we") collects, uses, stores, discloses, and protects personal information provided by you ("Member", "User") when using the MPOmega Platform, including our website and mobile application.
We recognise that privacy is a fundamental right. We are therefore committed to handling your personal data with full responsibility, complete transparency and in accordance with applicable law, specifically the Personal Data Protection Act 2010 (PDPA) of Malaysia.
This Policy applies to all individuals who register, access, or use any MPOmega services. By using our Platform, you agree to the practices described in this Policy. If you do not agree, please stop using the Platform and contact us to close your account.
Note: This Policy should be read together with Terms and Conditions mpomega for a full overview of your rights and responsibilities as a member of our platform.
Mpomega collects your personal data through several means — directly when you register or interact with the platform, automatically as you use our services, and in certain situations through legitimate third-party sources.
| Data Category | Example Information | Collection Method |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number, gender | Registration & KYC |
| Contact Information | Phone number, email address, residential address | Registration & profile updates |
| Financial Data | Bank account number, bank name, deposit & withdrawal transaction records | Payment processing |
| Usage Data | Betting history, games played, session duration, preferences | Automatically during use |
| Technical Data | IP address, device type, web browser, operating system, general location | Automatic & cookies |
| KYC Documents | Copy of identity card, passport, driving licence, proof of residence | Uploaded by member |
Sensitive Data: mpomega does not collect sensitive information such as health data, religious beliefs or political views unless you voluntarily provide it in a relevant context, such as a self-exclusion request on health grounds.
Mpomega collects and processes your personal data only for legitimate, stated purposes. We do not process your data for purposes inconsistent with the original intent without notifying you in advance.
Mpomega does not sell, rent or commercialise your personal data. Your data is only shared in the following situations and only to the extent necessary:
Our Commitment: mpomega has never and will never sell member personal data to advertisers, data brokers or any other commercial party. Your data is not a product we trade in.
Mpomega retains your personal data only for as long as necessary to fulfil the purposes described in this Policy or as required by applicable law. Once the data is no longer needed, it will be securely deleted or anonymised.
All data is stored on servers protected by comprehensive physical and cyber security controls. Internal access to member data is restricted, logged and periodically audited.
Mpomega uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enabling core platform functions — login, sessions, security | Session / 24 hours |
| Functional Cookies | Remembering your preferences — language, display settings, game choices | 30 days |
| Analytics Cookies | Helping us understand how users interact with the platform in aggregate | 90 days |
| Security Cookies | Detecting suspicious activity and preventing fraud and unauthorised access | Session |
You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect Platform functionality. Analytics and functional cookies are optional and you may opt out without affecting your ability to use MPOmega's core services.
As an MPOmega member and data subject under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by us:
You have the right to request and receive a copy of the personal data we hold about you within 21 working days of the request being received.
You have the right to request correction of any inaccurate or incomplete personal data. Most profile information can be updated directly from your account dashboard.
You may withdraw consent to process your data at any time, particularly for marketing communications, via your account settings or by contacting support.
You may request deletion of your personal data, subject to our legal obligations to retain certain records for regulatory and legal purposes.
You have the right to object to the processing of your personal data for specific purposes such as direct marketing, and we will honor that request.
If you believe your privacy rights have been violated, you have the right to lodge a complaint with mpomega or directly with the Personal Data Protection Commissioner of Malaysia.
How to Submit a Request: To submit any request relating to your privacy rights, please contact the MPOmega support team via live chat on the Platform. We will process your request within 21 business days and may need to verify your identity before carrying out any requested action.
The MPOmega platform is strictly not intended for individuals under the age of 18. We do not knowingly collect any personal data from minors or underage individuals.
If we find that personal data of children under 18 has been collected without adequate age verification, we will immediately take the following steps:
MPOmega's KYC verification process, which requires submission of identity documents, serves as the primary mechanism to ensure all members meet the minimum age requirement.
In providing comprehensive platform services, some of your personal data may be transferred to or processed in other countries where our service providers operate, including Asia-Pacific countries that host our game providers' servers and infrastructure.
When data is transferred outside Malaysia, MPOmega ensures that:
All third-party providers who receive MPOmega member data are bound by contractual terms requiring them to protect that data to a standard no lower than this Policy.
Mpomega reserves the right to amend this Privacy Policy from time to time to reflect changes in our data processing practices, updates to applicable law or improvements in how we protect member privacy.
When material amendments are made, we will:
Your continued use of the Platform after amendments are published constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed of how your data is handled.
If you have any questions, concerns or requests regarding this Privacy Policy or how mpomega handles your personal data, please contact us through the following channels:
Our privacy team will provide an initial response within 3 business days and resolve your request within 21 business days, in line with Malaysia's PDPA requirements.
Related Reading: For a comprehensive understanding of how our platform operates and your rights, please also read Terms and Conditions as well as Responsible Gaming Policy mpomega. These three documents together define the relationship between you and our platform.
Our investment in security infrastructure is ongoing because we believe data protection is more than a legal obligation — it is a trust.
Your data is stored across multiple geographically separated servers to ensure continuous availability and rapid disaster recovery without data loss.
MPOmega staff may only access member data necessary to carry out their duties. All access is logged, monitored and periodically audited by the internal security team.
The mpomega infrastructure undergoes regular penetration testing by independent security experts to identify and close any vulnerabilities before they can be exploited.
MPOmega's automated monitoring system operates 24/7 to detect unusual activity, unauthorised access attempts and security threats, with automated responses to suspicious actions.
Encryption keys used to protect member data are managed in accordance with industry best practices, with regular key rotation and secure storage kept separate from the encrypted data.
All MPOmega staff who handle member data undergo regular data protection and privacy training to ensure best practices are upheld across all daily operations.
Answers to the most frequently asked questions about how mpomega handles members' personal data.
We take your privacy seriously. Register today and enjoy a safe, responsible online entertainment experience that fully respects your privacy.
By registering, you agree to the Terms and Conditions and Privacy Policy us. This platform is for users aged 18 and above.